Cancellation Policy:

• Customers can cancel their order within 24 hours of placing it, provided the order has not already been shipped.
• To cancel an order, customers must contact our customer service team via email or phone and provide their order details.
• Once an order has been shipped, it cannot be canceled. In such cases, customers may refer to our Returns and Exchange Policy.

Refund Policy:

• We offer refunds for eligible items returned within 30 days of delivery.
• To be eligible for a refund, items must be unused, unworn, and in their original packaging with all tags attached.
• Customers must contact our customer service team to initiate the return process and obtain a return authorization.
• Once the returned items are received and inspected, we will process the refund within 5-7 business days.
• Refunds will be issued to the original payment method used for the purchase.
• Shipping charges are non-refundable, and customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective item.

Exceptions:

• Custom-made or personalized items are not eligible for refunds unless they are defective or damaged upon receipt.
• Final sale items are not eligible for refunds or exchanges.

Contact Us:

• If you have any questions about our cancellation and refund policy or need assistance with a return, please contact our customer service team at [email address] or [phone number].
• This cancellation and refund policy is subject to change without prior notice. Customers are encouraged to review the policy regularly for updates.

Thank you for shopping at Archi Collections. We appreciate your understanding and cooperation.